Contact Info
US Branch Address - 539 W. Commerce St #2351, Dallas, TX 75208
Cookie Policy
How ESM uses essential cookies, security technologies, preferences, live-chat integrations, analytics where enabled, and third-party website technologies.
Plain-English note: This page is written to make ESM's policy expectations easier to understand. Service-specific order terms, invoices, written agreements, and rights that cannot legally be excluded may also apply.
Cookie Policy
This Cookie Policy explains how eLite Server Management uses cookies and similar technologies on our website and related public web experiences. It should be read together with our Privacy Policy.
1. What Cookies and Similar Technologies Are
Cookies are small text files placed on a browser or device by a website. Similar technologies include local storage, session storage, scripts, pixels, and identifiers used to operate features, remember choices, protect forms, maintain sessions, measure performance, or integrate third-party services.
2. Categories We May Use
| Category | Purpose | Typical Need |
|---|---|---|
| Strictly Necessary | Core website operation, session continuity, security, form processing, load balancing, and fraud/abuse prevention. | Required for requested functionality. |
| Functional | Remember interface, language, chat, or other user preferences where implemented. | Improves convenience. |
| Security | CAPTCHA, bot detection, abuse prevention, authentication, and security controls. | Protects forms and services. |
| Analytics / Performance | Understand aggregate website usage and performance where analytics tools are enabled. | May require consent depending on jurisdiction. |
| Marketing | Campaign measurement or advertising technologies if ESM enables them. | Non-essential and may require consent. |
3. Strictly Necessary Cookies
Necessary cookies or storage may be used to maintain sessions, protect forms, remember security state, support client-area handoffs, prevent abuse, or provide functionality explicitly requested by the visitor. Blocking necessary cookies may cause parts of the website or client experience to stop working correctly.
4. Functional Features and Preferences
Functional technologies may remember settings such as language or user-interface preferences and may support interactive tools such as live chat. These technologies vary as website features change.
5. Security, Anti-Spam, and CAPTCHA Technologies
Forms may use anti-spam and security technologies such as CAPTCHA or similar services to distinguish legitimate visitors from automated abuse. Such services may receive technical information such as IP address, browser details, interaction signals, and cookies under their own privacy terms.
6. Analytics and Performance
ESM may use privacy-appropriate analytics or performance tools to understand aggregate usage, page performance, referrals, and website interactions. The specific technologies may change. Where applicable law requires consent before non-essential analytics are set, ESM will seek consent through the mechanism presented on the website.
7. Third-Party Services
Third-party services integrated into the website may set or read cookies under their own policies. Depending on the page and configuration, this may include live-chat providers, CAPTCHA/security providers, embedded media, review platforms, social networks, payment/client-area systems, or analytics services.
ESM does not control the internal cookie practices of those providers. Their policies should be consulted for additional information.
8. Consent and Cookie Choices
Where a cookie-consent banner or preference tool is displayed, you can use it to make the choices offered for non-essential technologies. Essential cookies required to provide a requested service or protect the website may operate without optional consent where permitted by law.
If no consent tool is displayed, browser controls remain available as described below. ESM will update its consent implementation where required by applicable law and by the technologies actually deployed.
9. Browser Controls
Most browsers allow you to view, delete, or block cookies and site data. You may also configure restrictions for third-party cookies. The exact steps vary by browser. Blocking cookies can affect login, forms, preferences, chat, security checks, or other website functionality.
10. Cookie Duration
Some cookies exist only for the current session and expire when the browser closes. Others may persist for a defined period to remember preferences or support security and analytics. Duration is determined by the relevant website feature or third-party provider and may change when those services are updated.
11. Do Not Track and Global Privacy Signals
Browser privacy signals and their legal treatment vary by jurisdiction and technology. Where ESM is legally required to recognize a supported privacy signal, we will handle it in accordance with applicable law and the capabilities of the technologies in use.
12. Changes to This Cookie Policy
We may update this policy when website features, third-party services, applicable law, or cookie practices change. The current version published on this page will apply unless otherwise stated.
13. Cookie and Privacy Questions
Questions about website cookies or personal-information handling can be submitted through our Contact page. For broader data practices, see our Privacy Policy.
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